Felixstowe still ‘playing catch-up’ after IT chaos

Disruption to container traffic at the port of Felixstowe has eased considerably in the past week, but road haulage capacity shortages continue to weigh on its box handling performance, according to members of the British International Freight Association (BIFA).

Delays and backlogs at Felixstowe first appeared in June following the introduction of a new terminal operating system. They were then compounded by a truck driver shortage in the UK and heightened further still by peak season traffic volumes. This led to a number of shipping lines transferring services to other ports.

Terminal operator Hutchison declined to provide an update on the disruption at the UK’s largest box port, but BIFA has received written feedback from members, shared with Lloyd’s Loading List, that illustrates that while improvements in performance are apparent, backlogs are still being cleared.